We want you to feel confident about every step of the restoration process. Here’s what customers and property managers often ask about our directory and the pros listed here:
You’ll find fire, smoke, water, flood, and mold remediation; board-up/tarping; contents cleaning & pack-out; odor removal; drying & dehumidification; leak response; and reconstruction.
Yes. Many companies serve homes, apartments, HOAs, and commercial properties. Each profile lists the property types they handle.
Providers indicate licenses, insurance, and certifications on their profiles. Look for details like state license numbers and proof of insurance; choose a pro that meets your requirements.
Many do. Check profile services for contents cleaning/pack-out, soft goods restoration, and full rebuild/reconstruction. You can filter by service when you search.
Many teams carry IICRC and related certifications and follow industry standards and local codes. Certifications are displayed on profiles when provided by the company.
We believe in clear, honest information without surprises. Here’s how pricing typically works with providers in our directory:
Most offer site assessments and provide written estimates based on scope, materials, and equipment needed (e.g., extraction, drying days, demolition, rebuild).
Yes—reputable providers share a written estimate and get your approval before beginning non-emergency work. In urgent situations, they’ll explain immediate mitigation costs first.
Both models exist. Some price per project or per unit (e.g., per square foot, per equipment day), others use hourly rates. The estimate will clarify the structure.
You can often receive a rough ballpark, but accurate quotes usually require an on-site or virtual assessment due to hidden moisture, smoke infiltration, or structural issues.
Some do. Many also work directly with insurance carriers. Check the profile for financing options and accepted payment methods.
We make it easy to reach the right team when every minute counts. Here’s what to know:
Contact providers directly from their profile via call or message. Your request goes straight to the company—no middlemen.
Many do, especially for emergencies like active leaks or fire damage. Look for “24/7” or “Emergency Service” on profile badges.
Yes. Many restoration teams are on call 24/7 for board-ups, water extraction, and mitigation.
For non-emergency work, scheduling a few days ahead helps. For emergencies, contact immediately—response time is often within hours.
Yes. The company you contact will confirm time windows and arrival updates directly via phone, text, or email.
Your safety and peace of mind come first. Here’s what to expect:
Guarantees and warranties vary by provider. Many offer workmanship guarantees; details appear on each profile or estimate.
Reputable companies follow local building codes and standards such as IICRC S500 (water) and S700/S760 (fire/smoke) where applicable.
Many companies background-check staff and note this on their profiles. If this matters to you, choose a provider who states it explicitly.
Pros use proper PPE, set up containment, follow drying and remediation protocols, and document moisture readings and sanitation steps to keep you and your property safe.
Yes. Many assist with photo documentation, moisture logs, itemized estimates, and direct communication with adjusters.
Didn’t Find What You’re Looking For?
Every loss is different, and you may have specific concerns. Send us your question and we’ll connect you with information or a provider who can help.
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